Refund Policy:
At Brain Studio, we strive to provide the best learning experience for our customers. However, we understand that sometimes circumstances may arise that require a refund. Below is our refund policy for courses and events:
1. **Course Refunds:**
– If you are not satisfied with your Rubik’s Cube learning course, you may request a refund within 7 days of purchase.
– Refunds will be issued within 4-7 business days after the refund request is approved.
– Refund will only be provided for the unused sessions.
– To request a refund for a course, please contact our support team at brainstudio1@gmail.com with your purchase details.
2. **Event Refunds:**
– Event entries are non-refundable once paid.
3. **Cancellation Policy:**
– If an event is canceled by Brain Studio for any reason, you will be entitled to a full refund.
– We reserve the right to cancel any course or event due to unforeseen circumstances. In such cases, you will receive a full refund.
4. **Refund Process:**
– Once your refund request is approved, refunds will be processed to the original method of payment or a bank trasfer to your preferred bank account.
– It may take 4-7 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
5. **Exceptions:**
– Refunds will not be provided for courses if you have already accessed the course materials or attended the sessions.
– No refunds will be issued after the 7-day refund period has expired.
6. **Contact Us:**
– If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at brainstudio1@gmail.com.
By purchasing our courses or attending our events, you agree to abide by the terms of this refund policy. We reserve the right to update or modify this policy at any time without prior notice.
